Gradually easing restrictions
An update from Cleracres proprietor Cathy Baker
As restrictions are easing a little we feel it appropriate to relax our Arrival/Departure time slots. You are now welcome at Cleracres anytime during our normal opening hours. We will continue to observe mask wearing and social distancing. We’ll also continue to allow just one customer at a time in Reception. Mornings are our busiest times so please bear with us if there is a queue. If you are able to come in the afternoon it’s usually a lot quieter. If you are in a hurry why not take advantage of our Purr Through Arrival System? (follow link for full details)
Cathy Baker
PURR-THROUGH ARRIVAL SYSTEM
To minimise delay when bringing your cat for their stay…
Call Reception, at least 2 days prior to your date of arrival, for a link to our Booking system to pay online. (You can also pay over the ‘phone if preferred).
Email a photo of the Vaccination Card if we don’t hold up to date records.
Please also advise of the flea/worming products used and when last administered.
Advise of any changes in the food you normally feed your cat, any medication required etc.
Additional Charges:
Medication – including specialist care for diabetic cats.
We are highly experienced in dealing with cats that require medication. We can administer pills by mouth or in food, and apply creams, ointment or drops as necessary. We are also experienced in administering insulin injections for diabetic cats. As well as providing lots of loving care we also monitor the cats’ health and keep a daily log. Of course we also have a Vet on call 24 hours a day.
The fees for administering medication to cats while boarding:
- Medication given in food: £1.25 per day (+VAT)
- Medication given orally: £2.00 per day (+VAT)
- Insulin injections: £2.00 per jab (+VAT)
Grooming
Cats requiring grooming:
- Short-haired cats – per cat per groom: £1.25 (+VAT)
Transportation to vet surgery
In the event that your cat requires off-site medical attention a member of our team will transport your cat to the veterinary surgery in the Cleracres vehicle. There will be a fee of £25.00 (+VAT) for this service.
Full Grooming Service
We also offer a more extensive grooming service. This includes matt removal, de-shedding, wet/dry shampoo and claw clipping.
We can either provide this service whilst the cat is boarding with us or as a special visit.
- Basic Groom (including de-shedding, minor matt removal and claw clip) £25 +VAT (£30)
- Full Groom (including wet or dry shampoo, matt removal and claw clip) £35 +VAT (£42)
- De-matting (dependent upon level of matting and cat’s ‘behaviour’!) £20 – £50 +VAT
- Claw Clipping (this service is only available for cats that do not require sedation) £10 +VAT (£12.00)
Care and regular cuddles
Comfortable, hygienic and spacious, with first-class attentive care to keep your cat happy during their stay.
Whilst staying with us at Cleracres your cat will enjoy a cosy, warm and snug individual chalet with infra-red ‘sunshine’ heating and a spacious external covered run. Each chalet measures 4ft x 5ft; the exterior run is 10ft x 5ft.
All of our chalets are designed to accommodate up to four cats, although of course only if from the same household. Each chalet has four sleeping places, on different levels, with blankets, a cushion and a heat lamp to keep them cosy and warm when it’s cold.
We encourage bringing small items and toys belonging to your cat as we think it helps them to feel connected with home.
Inside the chalet your cat has complete privacy but can look out of the window, which is dressed with curtains to make it feel homely. There’s a cat flap, always open, providing access to the external run area, so your cat can come and go as they please.
As seen on BBC TV…
Cleracres recently featured on the BBC’s Morning Live as part of an item about pet care during holidays.
The section featuring Cleracres begins at 25:30.
Christmas & New Year Rates 2023/2024
Bookings for this period are subject to peak rates between 21/12/2023 and 03/01/2024.
Please note that the deposit for confirming Christmas/New Year bookings is £50.00 per cat.
Peak rate prices apply between 21-12-2023 and 03-01-2024.
Please note that Christmas Day, Boxing Day and New Year’s Day are charged at DOUBLE peak rate.
We also offer the option to include a Christmas dinner for the cats on 25th Dec. at £1.25 per meal (+ VAT). Menu choices are: fresh chicken, fresh turkey, salmon, prawns.
Christmas & New Year Holiday 2023-2024 Opening Dates
Monday 18th Dec – Open – 10am-12.30pm & 2pm-5pm
Tuesday 19th Dec – Open – 10am-12.00pm
Wednesday 20th Dec – Open – 10am-12.30pm & 2pm-5pm
Thursday 21st Dec – Open – 10am-12.30pm & 2pm-5pm
Friday 22nd Dec – Open – 10am-12.30pm & 2pm-5pm
Saturday 23rd Dec – Open – 10am-12.30pm & 2pm-5pm
Sunday 24th Dec – Closed
Monday 25th Dec – Closed
Tuesday 26th Dec – Closed
Wednesday 27th Dec – Closed
Thursday 28th Dec – Closed
Friday 29th Dec – Open – 10am-12.30pm & 2pm-5pm
Saturday 30th Dec – Open – 10am-12.30pm & 2pm-5pm
Sunday 31st Dec – Closed
Monday 1st Jan – Closed
Tuesday 2nd Jan – Closed
Wednesday 3rd Jan – Open – 10am-12.30pm & 2pm-5pm
Thereafter we return to our regular opening schedule.
Tranquil countryside
Although meshed-off and completely secure, each exterior run is protected from the weather but still open to the air, with a sun-deck where your cat can sit and watch what’s going on outside. Outside, the tranquil peace and beauty of the north Somerset countryside lends Cleracres a special atmosphere that the cats themselves seem to appreciate.
First class care
Food bowls are kept topped up, chalets are cleaned and litter trays emptied daily. We can take care of grooming and also attend to any medication or treatment your cat requires, including insulin injections for diabetic cats. And of course we ensure that every one of our residents gets some special attention and cuddles every day.
Elderly and infirm cats
We have some low-level chalets that we call our ‘snugglies’. These are ideally suited to less active cats needing quiet retreat. Separate from the main chalet runs the snugglies offer quiet seclusion, so can also serve as a convalescent retreat for cats recovering from injury or medical procedure and needing frequent attendance.
